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ActiveCampaign Review For 2020: Features, Pricing & Competitors

ActiveCampaign Review

It’s important, for online business owners, to choose the right email marketing automation tool. It can be tricky to find the best solution for you, with so many options available. Which is why we’ve created this ActiveCampaign review. 

ActiveCampaign offers the usual basics with added powerful automation features. By the end of this ActiveCampaign review you’ll know if it's the right tool for you.

Free for 14 days

Review of: ActiveCampaign

Value for Money

4.5/5

They don’t offer any free plans. 

They offer great value even for the features available on the Lite plan.

Support

4.5/5

Various support – detailed documentation,  knowledgeable support staff. Fast & friendly. Knowledge base with video tutorials, webinars & one-on-one training on the ‘Plus’ plan.

Ease of Use

4/5

Reasonably easy to use with an average learning curve. Very user-friendly design & is easy to navigate. Beginners might take longer to get to grips with this platform.

Effectiveness

4.5/5

Very robust email automation features. 

One of the most effective email marketing tools out there. Huge selection of features.

We Like

  • Advanced automation features
  • Extensive list of integrations & Zapier support
  • Reasonable price point considering the features
  • Free migrations
  • Great tracking & reporting functionality
  • Thorough split-testing
  • Great email template builder
  • Excellent deliverability & support
  • Visual automation builder
  • Drag-&-drop email editor makes it easy to create nice looking emails

We Don't Like

  • Can be a bit slow to navigate
  • Managing contacts can be a bit overwhelming for new users
  • On the lower plan the form builder is very limited
  • Could be more pre-designed email templates
  • Features may be overwhelming
  • Slight learning curve for beginners
  • CRM is clunky & doesn't have the power & flexibility of platforms that were designed with that functionality in mind

What Is ActiveCampaign?

ActiveCampaign is an intelligence-driven email marketing and sales CRM platform, that heavily focuses on automation for small to medium-sized businesses.

Is ActiveCampaign Right For Me?

We would recommended Active Campaign if:

You’re looking for a tool that gives you multi-channel marketing capability:

ActiveCampaign allows you to send emails, SMS messages, personalized messages to website visitors, and even manage how Facebook ads are displayed to people on your list. 

You want to lean heavily into marketing automation:

ActiveCampaign is without doubt one of the most powerful automation tools. You can set up virtually any automation you wish.

You need an integrated sales and marketing platform:

ActiveCampaign has an inbuilt CRM, which seamlessly links up to all your email marketing data. Meaning sales teams can act quickly. There are features such as lead scoring and social data which can also help to streamline your sales follow-up processes.

We wouldn’t recommended ActiveCampaign if:

You only need simple automations:

If you only plan to use basic automations, such as delivering a welcome sequence to new subscribers, then ActiveCampaign probably won’t be right for you. You will be paying for a Lamborghini when a Toyota would be a better fit. 

You’re not sure it’s the right fit for you:

As there’s no free plan and only a 14 day trial, you need to be confident it's the right choice for you before you go for it.

You’re an email marketing beginner:

As an advanced tool ActiveCampaign will take more getting used to than some other tools out there. You will also have to monitor and optimize campaigns to get the best out of them, which again takes time.

ActiveCampaign Review: Features

  • Built-in integrations with over 200 external services
  • Marketing automation
  • Smart auto responders
  • Campaign, contact, as well as list reporting
  • Add live ecommerce data and even videos to your emails
  • Drag and drop email designer
  • Free email templates
  • Track your contacts onsite & in your apps
  • SMS marketing
  • Track where your contacts live or travel
  • Free phone, live chat, plus email support
  • Send newsletters
  • CRM & Sales automation
  • Find contacts based on age, gender, or location
  • Automated series
  • Advanced segmentation & targeting
  • Dynamic & conditional email content
  • Social media monitoring & reaction automations
  • Build custom forms for landing pages
  • Free one-on-one training on higher plans

ActiveCampaign Features: The breakdown

Let’s dive into some of our favorite features;

Conditional Content – Conditional Content means you’re able to dynamically alter content on a per contact basis. So you can display entirely different images or blocks of text in an email based on how a contact has been tagged or which web pages they have viewed on your website. Mind blown! For example, if you’re sending out an email about a sale, you can use Conditional content to show the specific product they have viewed on your site. Amazing, huh?! 

Integrations – ActiveCampaign integrates with over 150 apps and services: accounting, CMS applications, analytics, sales, support, and lead generation.

Easy-to-use API – ActiveCampaign has a very easy to use API. There are so many native integrations, but the API means that even more tools can be integrated.

Event Tracking – You can see specific actions your subscribers have taken and then feed that information into highly personalized marketing. 

Site Tracking – This connects your marketing to a subscriber’s behavior. So you can respond to what they’re doing on your website and adapt your marketing to suit them. You can see each subscriber’s page history (the web pages on your site they have visited) in their record, which allows you to create person specific marketing.

Intuitive automation builder – ActiveCampaigns uses a drag-and-drop flowchart tool to create automations. This tool is intuitive and allows you to create powerful automations quickly and easily. 

Sales CRM – Their automation tools extend into CRM providing a seamless transition from marketing to sales. The automation tools can also be used to automate many sales tasks.

Advanced lead scoring – This means you can create unlimited lead scores with unlimited rules giving you a way  to prioritize your leads along any criteria which works for you. You can use the lead scores to begin automations or to automatically pass  a lead to your sales team when they reach a certain score.

Email split testing – ActiveCampaign offers advanced split testing. You can test different subject lines, sender information, and email body content so you can identify what your audience likes best. You pick how many subscribers should get each version of the test, then send the winning version to the rest of your list.

ActiveCampaign Vs Competitors

ActiveCampaign vs Convertkit. 

Convertkit is easy to use, and suitable for email marketing beginners and people who just need basic level automations. You can create landing pages or embeddable forms. Convertkit has a few benefits over ActiveCampaign:

  • The interface is more user friendly
  • You can ‘Resend-to-Unopens-button', to resending broadcasts to subscribers who missed it the first time
  • Has a native landing page builder
  • Convertkit is cheaper for the plans up to 25,000 contacts

ActiveCampaign vs MailerLite 

MailerLite is a very affordable choice. They have a generous free plan, they offer modern-looking templates and it's super easy to use. Mailerlite doesn’t have the powerful automations that ActiveCampaign does. The choice of which tool suits you best, depends on your available budget and the automations you require.

ActiveCampaign vs GetResponse

GetResponse is a powerful alternative to ActiveCampaign with loads of pro options (such as a webinar tool). They have good automations and unlike ActiveCampaign, they offer their platform in more than 20 languages, and their design and testing tools are top notch. However, ActiveCampaign has more extensive features, better support and is more value for money.

Active Campaign vs SendinBlue

SendinBlue is one of the cheapest providers. Available in 6 different languages and have a great feature that lets you preview your campaigns in different email clients before you send them. If budget is an issue, then check out SendinBlue. It does, however, lack the features of ActiveCampaign.

ActiveCampaign Review: Pricing

  • 500 subscribers start at $9/month if paid annually ($15 paying monthly)
  • 1,000 contacts Lite plan $29/per month ($17 paying monthly)
  • 10,000 contacts Lite plan $139/per month ($111 paying monthly)
  • 25,000 contact Lite plan $225/per month ($179 paying annually)
  • 50,000 contacts Lite plan $299/per month ($239 paying annually)
  • 100,000 contacts Lite plan $459/per month ($369 paying annually)

They then have the Plus, Professional and Enterprise plans too. 14 day free trial and free migration.

ActiveCampaign Customer Reviews

“The support of ActiveCampaign is just brilliant, their reaction time is phenomenal. Good job, guys!” Oliver Karstedt @okarstedt

“ActiveCampaign is by far the best email marketing company I’ve ever worked with. 110% customer support. #recommended” Ryan Scott @rscottseattle

“Been an ActiveCampaign user for about 9 months now…These guys just don’t stop over delivering…” Widmaer @widmaer

Frequently Asked Questions About ActiveCampaign

How much does ActiveCampaign cost?

ActiveCampaign Pricing – ActiveCampaign has four subscription plans: Lite (starts at $15/month), Plus (starts at $70/month), Professional (starts at $159/month), and Enterprise (starts at $279/month). There are different prices within each of these plans depending on the number of subscribers you have.

What is active campaign?

ActiveCampaign  is an email service provider with inbuilt CRM features. Offering powerful automations to make marketing easier. 

Who owns ActiveCampaign?

ActiveCampaign has eight current team members, including Founder & CEO Jason F. VandeBoom.

How long is ActiveCampaign free trial?

The free trial is 14 days, you can test the platform with up to 100 contacts and send up to 100 emails. During the trial you get access to the Professional tier of features. 

Does ActiveCampaign have landing pages?

ActiveCampaign doesn't have its own native landing page builder.

Is ActiveCampaign Worth It?

ActiveCampaign is an extremely powerful email marketing tools. It’s packed full of features without being too difficult to use.

They have really great inbuilt reporting, such as page visits, geo-tracking, openers, eCommerce and lots more. 

ActiveCampaign is genuinely one of the best choices you could make if you want an all-in-one newsletter marketing tool. With their awesome automations, it’s a tool that could reap huge benefits for your business. That is if you have the white space to learn how to use it fully. 

ActiveCampaign isn’t going to be the best fit for everyone. It would be a great tool for those on a limited budget, but who want to implement powerful automations. It’s a great option considering the tools you get access to for the price point.

However, if you need a tool that offers good automations, but that's easier to use then you should check out Converkit.

If you want to invest some effort into your email marketing and need a tool that gives you extensive features and flexibility, then ActiveCampaign would be a good choice for you. We hope this ActiveCampaign review has helped you decide whether it would be a tool for you.

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