HostGator Review For 2020: Features, Pricing & Competitors

HostGator Review

If you want to establish an online presence and grow your business you’ll need hosting for your website. The choice of hosting providers is vast. Do you go for a budget option? Or invest more in a service that offers a greater selection of features or better support? Maybe a middle ground would be a good fit for your needs? 

In this HostGator review we'll share the features, pros, cons, pricing and competitors. By the end of this review, you’ll know if HostGator is a good fit for you and your business.

Review of: HostGator

Value for Money

4/5

Slightly more expensive than many of their top competitors

Support

4.5/5

24/7/365 live support via email, phone & chat. Plus extensive online knowledge base.

Ease of Use

4/5

Drag-and-drop website builder. Simple user experience. Easy to set up. Design is dated, but only you see this. 

Effectiveness

4.5/5

99.9% uptime guarantee, so super reliable. Established company who have been around for a long time.

We Like

  • First time user discounts
  • Almost unlimited hosting
  • Fast server speeds
  • 24/7 customer support via multiple support channels
  • Solid server uptime - uptime guarantee of 99.99%
  • Free migrations and installations
  • Free email marketing software

We Don't Like

  • Renewal fees can be expensive
  • Delayed chat support
  • Inconsistent speeds
  • Free backup limitations
  • More expensive than those of other top competitors
  • Control panel and site design are a little dated
  • Clunky user experience

What Is HostGator?

Founded from a dorm room at Florida Atlantic University in 2002, HostGator has opened offices around the world and now hosts over 8 million domains.

With 12,000 servers under management and more than 90% customer satisfaction Hostgator is one of the largest hosting companies.

HostGator Review: Features

  • Free website builder including 100+ mobile-friendly templates & an image library
  • $100 Google Adwords credit
  • $100 Bing Ads credit
  • Free website, domain, MYSQL & script transfers
  • Free SSL certification 
  • Latest cPanel web hosting control panel
  • Easy to use control panel
  • Unmetered bandwidth
  • No contract with a 45-Day money-back guarantee
  • 24/7/365 hosting server monitoring
  • Unlimited sub domains, FTP accounts, and email accounts
  • 99.9% uptime guarantee
  • Automatic weekly off-site data backups
  • Instant shopping carts, blogs, portals, forums and counters
  • Unlimited email aliases, autoresponders, mail forwards, 25 mailing lists
  • 24/7/365 support via phone and live chat
  • Online support portal with over 500+ video tutorials and 680+ help articles

HostGator Features: The Breakdown

Let’s dive into the features;  

Free email marketing software 

Even on the basic plan HostGator offers free email marketing software through Constant Contact. 

$100 free Google Adwords credit 

You can use to market your site when you sign up for a hosting account.

45-day money back guarantee

A 45-day money back guarantee comes with all packages. To get your refund you must fulfil the terms of service.

99.9% uptime guarantee

HostGator guarantee that your site will be online 99.9% of the time. Usually, the only time your site will be offline is if it’s undergoing routine maintenance. 

Bundled SSL certificates

Every plan comes with an SSL certificate. This means the information which passes between the website and server will be encrypted. 

Website builder

The website builder lets you create great looking sites really easily. It includes over 100 mobile-friendly templates, which are easily editable with the drag and drop builder. 

The builder also includes:

  • PayPal integration

  • Google analytics linking

  • Built-in SEO tools

  • Social media integration

  • eCommerce functionality

Domain name management

HostGator is also a domain name registrar. You can check whether the domain you want is available or transfer your domain over if you have an existing one.

With their domain name management tools, you’ll also find useful features like:

  • Automatic domain name renewal 

  • Easy domain name management

  • Domain locking features

Security PIN creation

Creating your own security PIN in your account will help HostGator verify you. It will also reduce the risk of your account being hacked. 

Unlimited storage & bandwidth

When you sign up for a HostGator hosting plan you get a lot more than just a server to store your site’s files. For example, you’ll get hosting features like unlimited storage and bandwidth and access to an intuitive website builder. 

Free website migration

HostGator will get you all set up on your new hosting plan for free. No tech stresses for you!

Easy to use Control Panel

Access to the intuitive and powerful cPanel software. Making it very easy to manage your site and server environment.

Great security measures

Including a strong firewall and very secure servers. There are physical datacenter security protocols in place to secure the server facility too.

Regular website scans

Automatic regular malware and security scans. The free scan won’t scan your entire website and won’t offer remove any viruses, but you get a report so you can take further action.

HostGator Vs Competitors

HostGator vs Bluehost

Bluehost comes out top in terms of pricing, automatic backups, and intelligent CPU control. HostGator wins on their money back guarantee period, customised cPanel alternative, monthly subscription plans for shared hosting, and server response time.

HostGator vs SiteGround

HostGator wins in many areas, mainly pricing. While SiteGround may have more features, they also have much higher fees. If you want cheap, reliable hosting then HostGator might be your best bet.

HostGator vs Hostinger

HostGator is one of the largest hosting providers in the world, with a great reputation. Hostinger is also highly regarded, and does outperform HostGator in terms of reliability, price and features. Hostinger also serves South America and Europe, which HostGator does not. Considering all the comparison factors Hostinger comes out top.

HostGator Review: Pricing

  • “Hatchling” Plan: $2.64/month – Single domain, free SSL certificate, free domain included.
  • “Baby” Plan: $3.78/month – Unlimited domains, free SSL certificate, free domain included.
  • “Business” Plan: $5.68/month – Unlimited domains, free SSL certificate, free domain included, SEO tools, free dedicated IP.

HostGator's pricing is pretty much middle of the road, when it comes to shared and VPS hosting. They do offer a 45 day money back guarantee.

HostGator Customer Reviews

‘We have been with HostGator for over 5 years, and they haven't given us a reason to switch. Their always helpful support and server administrators have saved our site in numerous occasions'. Syed Balkhi – WPBeginner

‘It's rare to find such a large hosting company that readily offers efficient live chat and phone support for free. The added extras, such as the eNom account and affiliate programme, make them an ideal choice for a new business that's looking to grow or white-label. All in all, they offer a rounded feature set for a good price with a whole host of extra features to keep loyal customers happy'. Claire Broadley – WhoIsHostingThis

‘HostGator has been outstanding in terms of server reliability. Personally, I have been with the Gators for the past 7 years (2008 – 2015) and I have to say their uptime record is remarkable'. Jerry Low – WebHostingSecretRevealed.net

Frequently Asked Questions About HostGator

Is HostGator any good?

HostGator offers brilliant uptime and good customer service. It’s simple to use and has a range of plans to suit any needs. 

Which is better Bluehost or HostGator?

While Bluehost is more popular, but HostGator performs better than Bluehost. HostGator is faster, and they  offer better support. They're quite similar in features and price because they are owned by the same parent company.

What is HostGator used for?

HostGator is a web hosting provider and offers domain name too.

Is HostGator secure?

HostGator has thorough security measures, which prevent your account from being compromised. 

Is WordPress free with HostGator?

WordPress is free and works with any hosting provider. WordPress is CMS software, which is open source, so anybody can use it for free. HostGator is the web hosting service provider.

How much does HostGator cost?

Their cheapest option is their Hatchling plan, starting at $2.75 per month. It includes one domain name, unlimited disk space & storage, SSL certificate, & unlimited subdomains. 

Does HostGator charge monthly?

HostGator do offer monthly payment plans. 

Does HostGator offer email?

The HostGator shared hosting server will allow you to host your own email. It’s simple to create the email, then either access it with webmail, or setup your phone/email client to check your mail automatically.

Is HostGator Worth It?

HostGator is focused on beginners and people looking for hosting for simple sites. However, they do offer good VPS and dedicated packages to people who want more than a shared server. They are an established company having been in business for over a decade, so you can be confident they're not a flash in the pan. They also have good customer support should you run into a problem.

They offer plenty of different packages and so they can cater for a wide variety of different needs. If you're looking for reasonably priced, reliable hosting then HostGator could be a great fit for you.

Do you use HostGator to host your website? Which features are your favorite? Please share your experiences in the comments below

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