IncFile Review 2019: Pricing, Advantages & Complaints

incfile-review
IncFile is the second most popular business formation service in the United States. They offer a full range of services to help your company stay compliant and fully up-to-date with the IRS. In this IncFile review, we'll discuss prices, competitors and customer reviews.
Starts from $49

Pricing Satisfaction

4.5/5

Their prices are some of the most affordable on the market.

Product Satisfaction

4.5/5

Most people were satisfied with the speed and quality of service.

Customer Support

5/5

They offer high quality customer support and a fast response.

pros-3
  • Fast customer support
  • Quick turn around time
  • Affordable prices
  • Easy to make changes in your account
cons
  • Slow turn around time for certain states

Did you know that according to the Kauffman Startup Index, in 2017 the United States were producing 540,000 new entrepreneurs…wait for it…

EVERY SINGLE MONTH!

This, as you can imagine has created a huge need in the market for business formation services like IncFile, ZenBusiness and LegalZoom.

And because there are now so many options available, it has become difficult to decide which one might be the best one for you.

By the end of this IncFile review, you'll find out if it's the most suitable business formation service for you, or if using an alternative like LegalZoom or ZenBusiness might be a better option.

IncFile Pricing & Services

Now, there are quite a few services to go over and I want to cover them all, so let's start with company formation first.

Company Formation With IncFile

Firstly when it comes to the formation of your company, they offer that in full. Meaning you can setup an:

  • LLC
  • S-Corporation
  • Corporation
  • Nonprofit

If you DON'T know what type of structure is best for your business, then this article will help you to decide.

Next, when you do finally go to incorporate, IncFile offers 3 packages:

  • Silver (starting at $49)
  • Gold (starting at $149)
  • Platinum (starting at $299)

Of course, depending on the state you look to incorporate in, the fees will all be different.

After going through and thoroughly checking what you get with each package, it was clear that very few business owners would need to go with the Platinum option. Most small businesses would be okay with the Silver or Gold packages.

Personally, if I was going to use IncFile, I would choose the Gold package because it still comes with most of the premium services but at half the price of the Platinum package.

Really what you're paying for with Platinum is just a fancier kit that will be sent out to you in the mail. For me, this isn't going to make or break my decision, so the Gold option is more than fine.

Other Services

As you may of guessed, they don't just offer company formation services.

They also offer services related to:

  • Company changes
  • Compliance
  • Registered agent
  • IRS filings

Company Changes

If you're looking to make some changes to your company, then this is how you would do it.

Here's what they offer:

  • Amendment (change of ownership, address and company name – $99 + state fees)
  • Dissolution (terminate your company – $149 + state fees)
  • Foreign Qualification (when you need to expand to other states – $149 + state fees)
  • Fictitious Business Name (if you want to do business under a different name $99 + state fees)

Compliance

Remaining compliant in the business world has become a major challenge with all the changes the government keeps making. IncFile offers services to help business owners remain compliant all all times.

Here is what they offer:

  • File Annual Report (most states require you to submit an annual report – $88 + state fees)
  • Order Registered Agent (if you don't live in the state, this person can act as a proxy – $119)
  • Certificate of Good Standing (you may need this in order to receive a business loan – $49 + state fees)
  • Business Licence Search (done for you research to see if you need a business license in your state – $99)
  • Trademark Name Search (search for and register your trademark – $199 + federal fee)

Registered Agent

I already covered this in the Compliance services above and so if you need to either:

  • Order a new registered agent
  • Renew a registered agent
  • Change a registered agent

…then this is where you can make that happen.

IRS Filings

Finally, we have the not so fun part of business and that is filing with the IRS.

They offer 3 related services:

  • EIN / Tax ID Number (they will arrange this on your behalf – $70)
  • File Business Taxes (use their tax professionals to file your business taxes – business tax return $599 / personal tax return $299)
  • File S-Corp Tax Election (save on taxes by filing your LLC as an S-Corp – prices not set)

And that's everything that IncFile has to offer.

IncFile Reviews

Based on independent found on shopperapproved.com, we can see that over 80% of customers gave IncFile the highest rating of 5 stars, with an overall satisfaction rate of 4.8.

After reading further into individual IncFile reviews 3 things stood out the most:

  1. People are impressed with the speed and ease of getting setup
  2. People prefer IncFile prices over LegalZoom
  3. People have great things to say about their customer support

Example of a Positive IncFile Review

IncFile positive review

On the other end of the spectrum for the few who had a bad experience, it was mainly due to technical issues like this one:

Overall, you can't really argue with a 4.8/5 approval rating from existing customers with 82% scoring IncFile a full 5 out of 5 stars.

IncFile Vs LegalZoom

LegalZoom is by far the most popular business formation service available today and so it makes sense to run the comparison between it and IncFile.

Service Satisfaction

IncFile: According to most independent reviewers, IncFile scores high when it comes to service satisfaction

LegalZoom: These guys also score high marks when it comes to satisfying their customers. Ultimately, they both are evenly matched in this area.

Customer Support

IncFile: When it comes to support, most people had positive things to say about dealing with people over at IncFile

LegalZoom: Same situation as IncFile. According to our research, most people were satisfied with their level of support.

Pricing Satisfaction

IncFile: More people were happy with the prices of IncFile when compared to LegalZoom. The prices of their other services across the board, all seem to be lower than that of LegalZoom.

LegalZoom: According to our research, most people were happy with their prices, however this is the clear difference. Forming a company with LegalZoom starts at $79, whereas you can do the same for $49 on IncFile.

 

QUICK BREAKDOWN

IncFile

Starting At $49
  • 150,000 businesses formed
  • Great service and support
  • Lowest prices on the market
Winner

LegalZoom

Starting At $79
  • 1 million businesses formed
  • Great service and support
  • Most popular & trusted

IncFile FAQs

Yes, you absolutely can! Depending on the state requirements, this is typically how it works:

1. Select your state
2. Name your company
3. Choose a registered agent
4. File for articles of incorporation
5. Create an operating agreement
6. Form your company

If you prefer convenience, then you can use a service like IncFile to all of this for a small fee.

Not that we can tell. The fees you should keep in mind are the state fees and this varies from state to state. As always, it's a good idea to check the fine print before you order. With that being said, we're yet to come across any existing customer who was charged fees they weren't aware of.

They do, however once they have filed for incorporation to your selected state, you cannot get a refund. This normally happens within 1 business day, so you have to decide fast. We're also aware of a $30 cancellation fee that you should also keep in mind.

Their motto actually is, “our service never stops” and so to answer your question, yes they do offer ongoing support for any services your purchase.

Great question! And yes your information will be kept private and secure.

Should You Use IncFile?

Based on our team's research, I decided to score IncFile a rating of 4.8/5

Their services are affordable, with fast turn around times and their customer support is polite and responsive. If you're looking for a good, convenient solution, then IncFile may be a good fit for you.

IncFile Review Overall rating: ★★★★★ 4.5 based on 2 reviews
5 1

Share Your Experience

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Title
Rating
Your Review

Great customer support

★★★★★
5 5 1
Easily the best business formation service on the market today. I got my LLC setup effortlessly and they were a breeze to work with.

Got my LLC up, tad slow

★★★★☆
4 5 1
All in all, getting my LLC up was fairly seamless. The only thing was it took a few extra days then I was expecting to get my articles of incorporation.