You can learn so much valuable information from your customers. This information can help you create new products, improve existing ones, understand how people perceive your brand and so much more.
The insight you can get from existing customers you cannot get from anyone else, but quite often we forget to ask them! Or maybe we're too scared to ask!
There are many ways to get feedback from your audience. You can delve into analytics, follower numbers, open rates, click-through rates, use polls, check the number of comments and so much more.
However, getting direct feedback, in your customers own words can be crucial to progression in your business.
One way to rise above the masses is to survey your audience, make their views feel valued and act on their feedback.
There are many online survey platforms and today we’re going to dig into a SurveySparrow review. We’re going to look at features, pros, cons, pricing, competitors and by the end of this SurveySparrow review you’ll know if it could work for you.